Shipping Policy

Thank you for shopping with CRAVE BAKE SUPPLY.

We currently ship orders within the United States.

All orders are fulfilled and dispatched from Miami, Florida, USA.

Orders are typically processed within 1–3 business days.

Processing time may vary during:

• holidays
• high order volume
• promotions
• inventory delays
• operational interruptions

Business days do not include weekends or U.S. public holidays.

Estimated delivery times depend on the selected shipping method and carrier.

Typical delivery windows may range from 2–7 business days.

These estimates are not guaranteed. Carrier delays may occur.

We may use trusted shipping providers such as:

• USPS
• UPS
• FedEx
• other logistics partners

Carrier selection may vary depending on destination and service availability.

Shipping costs are calculated at checkout unless promotional free shipping is offered.

Rates depend on:

• destination
• package weight
• dimensions
• shipping method selected

Once your order ships, you will receive tracking information by email (where available).

Tracking updates are managed by the shipping carrier.

Customers are responsible for providing accurate shipping details.

We are not responsible for delays, failed deliveries, or returned packages caused by:

• incorrect addresses
• missing apartment/unit numbers
• inaccurate customer information

If a shipment is returned, additional shipping charges may apply.

Once an order has been handed to the shipping carrier, delivery timing is outside our direct control.

We are not responsible for carrier-related delays caused by:

• weather
• holidays
• operational disruptions
• lost package investigations

If your package arrives damaged, please contact us within 48 hours of delivery. Include:

• order number
• photos of packaging
• photos of damaged items

We will review claims on a case-by-case basis.

Certain products may be sensitive to temperature, including chocolate-based or heat-sensitive goods.

By placing an order, you acknowledge that weather conditions during transit may affect product condition.

Unless otherwise explicitly stated, CRAVE BAKE SUPPLY is not responsible for melting, softening, cosmetic changes, or heat-related product changes after shipment has been transferred to the carrier.

Customers purchasing heat-sensitive items do so at their own risk.

If a package is:

• refused
• unclaimed
• undeliverable
• returned due to customer error

we may deduct shipping and handling costs from any refund where applicable.

We currently ship only within the United States.

We reserve the right to limit shipping to certain regions or addresses.

If you experience shipping-related problems, contact us at cravebakesupply@gmail.com.

Please include:

• full name
• order number
• issue description

We may update this Shipping Policy at any time. Changes become effective upon posting.